• Terms & Conditions

Effective Date: [Insert Date]
Welcome to Karimbox!

These Terms & Conditions (“Terms”) govern your use of our website www.karimbox.shop (the “Website”) and any related mobile applications (the “App”). The Website and App are collectively referred to as the “Platform.”

By accessing or using our Platform, you agree to be bound by these Terms and by any policies referenced herein, including our Privacy Policy, Refund Policy, Return Policy, Cancellation Policy, and Shipping Policy. If you do not agree with these Terms, please do not use our services.

1. Eligibility

The Karimbox Platform is open to all users with no age restrictions. However, we recommend that users under 18 use the platform under supervision of a parent or guardian for safe and guided usage.

2. Use of the Platform

Karimbox operates as a digital marketplace that connects buyers with various merchants. We facilitate product listing, order processing, and delivery, but do not own, manufacture, or control the items sold.

Key points:

• Contractual terms (prices, warranties, shipping) are agreed directly between buyers and sellers.

• Karimbox does not guarantee product quality or delivery timelines.

• We do not assume liability for merchant performance or item availability.

3. Account & Personal Information

To place orders, you may be required to create an account and provide information including your:

• Name

• Email address

• Mobile number

• Shipping address

We use this data to process your order and provide customer support. Please refer to our Privacy Policy for full details.

4. Ordering & Delivery

• Orders are subject to merchant availability and stock.

• Estimated delivery timelines are displayed during checkout, but are not guaranteed.

• Orders are delivered only to the address entered at checkout. Address changes may not be accepted after order placement.

• If delivery is unsuccessful due to incorrect information or unavailability to receive the order, Karimbox may not be liable to refund.

5. Payments

We support secure payment through:

• Credit/Debit Cards

• UPI

• Net Banking

• Cash on Delivery (if available)

Karimbox does not store your payment details. Transactions are handled by secure third-party gateways.

6. Prohibited Activities

You agree not to:

• Break any local or national laws while using the Platform.

• Post or share any offensive, unlawful, or harmful content.

• Commit fraud or misuse others' information.

• Upload harmful software or spam.

• Misrepresent yourself or impersonate others.

We reserve the right to take legal or corrective action for violations.

7. Content & Listings

All product images and descriptions are provided by the sellers and are for representation purposes only. Actual products may vary. Karimbox is not liable for any mismatch between displayed and delivered products.

8. Cancellations

Karimbox or the seller may cancel orders due to:

• Product unavailability

• Delivery area restrictions

• Technical or inventory issues

If cancelled, applicable refunds will be processed as per our Refund Policy.

9. Amendments

Karimbox reserves the right to modify these Terms at any time. Changes will be posted on www.karimbox.shop, and continued use of the Platform implies agreement with updated Terms.

10. Liability Disclaimer

Karimbox is not liable for:

• Product quality or merchant errors

• Late or failed deliveries caused by third-party logistics

• Loss or damage after the product has been delivered

Our role is that of a platform facilitator only.

11. Contact Us

For support, feedback or complaints, you can reach us at:

📧karimboxshop@gmail.com

📞 [+213 550982657]